Introduction

These Terms of Service ("Terms") govern your access to and use of our websites, software products, APIs, and professional services. By accessing or using any part of our services, you agree to be bound by these Terms.

Definitions

  • "Company", "we", "our" refers to Raqeem (or its relevant operating entity).
  • "User", "you" means any individual or entity accessing the services.
  • "Services" means all software platforms, sites, APIs, consulting, and related offerings we provide.
  • "Content" means text, code, data, files, media, or materials transmitted, stored, or processed.

Eligibility

You represent that you are at least the legal age in your jurisdiction and have authority to accept these Terms. Accounts registered by automated means are prohibited.

Accounts & Security

  • You must provide accurate account information and keep credentials confidential.
  • You are responsible for all activity under your account.
  • You agree to notify us promptly of unauthorized access or security incidents.
  • We may require multi-factor authentication for sensitive operations.

Acceptable Use

You agree NOT to, and NOT to allow others to:

  • Probe, scan, or test system vulnerabilities without authorization.
  • Reverse engineer, decompile, or attempt to extract source (except where permitted).
  • Upload malware, harmful code, or conduct DDoS or abusive traffic.
  • Use the services for unlawful, infringing, or fraudulent purposes.
  • Send unsolicited or deceptive communications.
  • Circumvent quotas, rate limits, or service boundaries.
  • Scrape or harvest data beyond permitted API use.

Customer Content & License

You retain ownership of your Content. You grant us a limited, worldwide, non-exclusive license to host, process, transmit, and display Content only as necessary to provide the services and improve reliability and security.

Intellectual Property

All service software, interfaces, designs, trademarks, and underlying technology are owned or licensed by us. Except for rights expressly granted, no license is implied.

Feedback

If you submit suggestions or feedback, you grant us a perpetual, irrevocable, royalty‑free right to use them without obligation.

Beta & Trial Features

Beta or experimental features may be offered “AS IS” with reduced availability or support and may change or discontinue at any time.

Third-Party Services

Integrations or links to third-party services are provided for convenience. We are not responsible for their content, policies, or availability.

Fees & Payment

  • Fees are invoiced or charged according to your plan or agreement.
  • Payments are due as specified; late payments may incur suspension.
  • Fees are exclusive of applicable taxes unless stated otherwise.
  • We may adjust pricing on renewal or with advance notice for recurring plans.

Suspension & Termination

  • We may suspend or terminate access for material breach or security risk.
  • You may stop using the services; some obligations survive termination.
  • Sections relating to IP, confidentiality, disclaimers, and liability survive termination.

Disclaimers

Services are provided “AS IS” without warranties of merchantability, fitness, accuracy, or non-infringement. We do not guarantee uninterrupted or error-free operation.

Limitation of Liability

To the maximum extent permitted, aggregate liability for all claims is limited to fees paid in the 12 months preceding the claim. We are not liable for lost profits, indirect, special, incidental, or consequential damages.

Indemnification

You agree to defend and indemnify us against third-party claims arising from (a) your Content, (b) misuse of the services, or (c) violation of these Terms.

Confidentiality

Non-public information disclosed under a project or agreement must be protected with reasonable care and only used for permitted purposes.

Compliance & Export

You must comply with applicable export control, sanctions, and regulatory laws when using the services.

Changes to Terms

We may update these Terms. Material changes will be communicated, and continued use after the effective date indicates acceptance.

Governing Law

These Terms are governed by the laws applicable in our primary operating jurisdiction unless a specific contract states otherwise.

Contact

Questions: legal@raqeemim.com